Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery

We offer express shipping across the UAE.

• Orders over AED 400: Free shipping

• Orders below AED 400: AED 50 flat‑rate shipping

Once dispatched, your order will typically arrive within 2–4 business days.

Delivery times may vary slightly during peak seasons or due to courier delays.

Order Tracking

As soon as your order has been shipped, you will receive an email or SMS with tracking details so you can follow your package’s journey.

Please ensure your delivery address is accurate. Delays caused by incorrect or incomplete addresses are not the responsibility of Bella Twirls.

Damaged Packages

If your package arrives damaged, please contact us immediately at info@bellatwirls.com or +971 50 600 0929. We will assist you right away and help resolve the issue.